Clarity before persuasion
Help students make informed choices, even when the right decision is not to enrol. Accurate guidance comes before a sale.
AI admissions chatbot for academic institutes
Every student question.
A better next step.
Help students make informed choices with answers grounded in your institute’s knowledge. Respond to routine questions, keep enquiry context, and bring in a counsellor when it matters.
14-day trial · No credit card required · For eligible accounts
Built around your admissions day
Colleges Training institutes Course providers
Northstar AdmissionsFictional institute · product example
AI assistantYour institute’s information.
A useful answer, in context.
A useful answer, in context.
An answer with a source behind it.
Help students understand courses, eligibility, fees, and application steps using the material your institute approves.
Northstar AdmissionsFictional institute · product example
AI assistantStudent enquiry capturedData analytics · application guidance Contact details & conversation together
A conversation worth following up.
Collect the contact fields you choose and keep the enquiry alongside its conversation history.
Northstar AdmissionsFictional institute · product example
AI assistantA teammate joins the conversationWhen available, your team can pick up here.
A human, with the context already there.
Notify your team when a student asks for a counsellor. An available teammate can join the same conversation.
Interactive illustration. Sample content; this is not a live chat.
Your knowledgeApproved sources, connected
Useful answersStudent questions, understood
Leads with contextAn enquiry your team can act on
Your peopleA counsellor when it counts
Our purpose · Students first
Every enquiry deserves
meaningful guidance.
A student may know the syllabus and still wonder whether a course is right for them. A quick, generic reply is not enough. We’re building a bridge between students seeking clarity and institutions capable of providing it.
Why we’re building thisSpeed with substance
Respond to the real concern using institutional knowledge. Keep human counsellors close for personal guidance and judgment.
Follow-up with care
An enquiry is more than contact details. Carry forward the student’s needs and questions, with consent and a useful next step.
Less repetition. More meaningful conversations.
Give your admissions team
a stronger starting point.
Students need clarity before they apply. Your team needs more than a name and a missed chat. Bring both sides of the conversation together.
01 KNOWLEDGE → ANSWERS
Your prospectus.
Now part of the conversation.
Help students explore programmes, fees, eligibility, scholarships, and application steps using information you approve. Supporting sources give the answer context.
Contextual sharing offers the right brochure or checklist when the conversation calls for it, then shares it when the student agrees.
Programme guide.pdfCourses & eligibility
Admissions website pageApplication steps & important dates
Retrieved from your trained sources
Helpful answers start with the knowledge you put in.
PDF · DOCX · CSV · TXT · Markdown · HTML · Public web pages
Explore knowledge training02 ENQUIRIES → FOLLOW-UPS
Start the follow-up
with the full picture.
Capture contact details and keep the conversation close. Review student interests, chat history, and summaries before deciding the next useful action.
AS
Alex S.Example student enquiry
New leadInterested inData analytics programme
Conversation context
Exploring entry requirements and application support.
Next step: application guidanceAssign a counsellor · Track the outcome
03 / AI + your admissions team
Let AI handle the everyday.
Keep people in the moments that matter.
A student has a specific situation. An answer needs confirmation. Or they simply want to talk to someone. Give them a path to your team from the same conversation.
- Get notified when a student requests a counsellor.
- Review the conversation before an available teammate joins.
- Keep transcripts, summaries, and lead context together.
Admissions workspaceIllustrative example
AS
Application guidance
Human requested“I’d like to speak with a counsellor.”
CONVERSATION CONTEXT
A useful place to pick up.
Student interest: Data analytics
Question: Entry requirements
Next step: Application guidance
Your team has been notifiedLive handoff depends on teammate availability.
Thoughtful details. Everyday control.
An AI admissions chatbot.
A workspace for your team.
The tools around the conversation make it useful for your students and manageable for your team.
An assistant that feels like you
Set its name, avatar, greeting, tone, and institute context. Choose light or dark styling for the website widget.
ExploreMore approachable conversations
Support student conversations in their preferred language when practical. Test the languages your audience uses before launch.
ExploreClear support expectations
Show your team’s support hours, time zone, reply estimate, email, and help link right in the chat experience.
ExploreA shared admissions workspace
Invite colleagues, manage Owner, Admin, Counsellor and Viewer roles, and keep bots, enquiries, and conversations in the right organization.
ExploreFollow-ups with an owner
Record the next action, assign responsibility, track its status, and keep notes with the student enquiry.
ExploreVisibility into your capacity
Review AI replies, training sources, storage, and team allowances. Export records your organization needs to keep.
ExploreFrom your content to your website
Start with what you already know.
- 01
Bring your knowledge
Add approved documents and the public website pages you want the assistant to use.
- 02
Make it your assistant
Set the greeting, identity, contact capture, and support details. Train your sources.
- 03
Install. Test. Welcome students.
Have your website maintainer add the widget, then test answers, leads, and handoff.
Your content stays the foundation. Replace outdated sources and retrain when fees, dates, or admission policies change.
Before you get started
Good questions.
Useful answers.
What admissions teams want to know before bringing an AI chatbot to their website.
Ask us something elseCan it answer questions about our courses, fees, and eligibility?
Yes. Train each admissions chatbot on your approved course guides, prospectuses, fee information, and public website pages. It retrieves relevant information before answering and cites supporting sources. If a detail is missing or conflicting, it is instructed to ask for clarification or offer a counsellor rather than invent an answer. Test your important admissions questions before launch.
See supported knowledge sourcesHow does an enquiry become a lead our team can work with?
Choose whether to capture contact details before the conversation or after the first message, and enable the name, email, and phone fields your team needs. The dashboard brings captured details, contact consent, enquiry context, and conversation history together. Counsellors can review the record, assign follow-ups, and record outcomes. A follow-up task tracks work; your team still makes the call or sends the email.
Explore leads and follow-upsWhat happens when a student wants a real person?
A human-help request notifies your organization. An available teammate can open the thread, review its history, and join the same conversation. Human support depends on your staff being available: if nobody accepts before the handoff times out, the widget shows an unavailable or busy outcome. Configure your support email, hours, and reply estimate so students know how to reach your team.
Understand the handoff workflowDo we need to rebuild our website or write code to train the bot?
Bot configuration and knowledge training happen in the dashboard. Your website maintainer installs the embeddable chat widget using the published widget script, bot ID, and bot-specific key. You keep your existing website. Before going live, check the widget on desktop and mobile and test answers, contact capture, and counsellor handoff.
Read the website installation guideHow do we update information for a new intake?
Maintain the sources for each bot in Training Data. Replace outdated documents or pages, train the updated sources, and check that they reach Trained status. Then test the fees, dates, eligibility rules, and application steps that changed. Adding a website URL includes that page; it does not automatically crawl or continuously sync your whole website.
Prepare reliable training materialCan different teams or programmes have their own assistant?
You can configure separate bots for different audiences within your plan’s bot allowance. Each bot has its own identity, sources, and website key. Invite colleagues with Owner, Admin, Counsellor or Viewer access to collaborate in your organization. Bot, reply, storage, and member allowances are shared at organization level, so choose a plan that matches the whole team.
Learn about organizations and accessWhat can we test before choosing a paid plan?
Eligible accounts can start a 14-day trial without a credit card. The trial includes one bot, one member, five knowledge sources, and 100 AI replies. Use it to test your own admissions content and the student journey on your website. Paid plans offer more capacity, and reply add-ons are available. Review current pricing and limits before choosing a plan.
Compare plans and allowancesBuilt for your next intake
Make the first conversation
a helpful one.
Try an AI admissions assistant with your own institute’s content.